Need help with a RAWNESS order, product, or jewelry care question?

Use the contact form below or email us at info@rawness.us. If your message is about an order, include your order number so our team can review it faster.

Before you contact us

For quick answers, visit the FAQ, Shipping Policy, Return & Refund Policy, Warranty Policy, or Jewelry Care guide.

Product questions

If you are choosing a piece, send us the product name and the detail you want to confirm, such as material, finish, size, gift fit, or gym-to-daily wear.

Order support

For order, shipping, return, or warranty questions, include your order number, email used at checkout, and clear photos if the issue is product-related.