RAWNESS checkout is designed to be clear, secure, and easy to complete. This payment policy explains how payments are shown at checkout, how charges are processed, and what to do if a payment does not go through.
Accepted payment methods
Available payment methods are shown on the checkout page before you place your order. Depending on your location, device, browser, and the payment options currently enabled for RAWNESS, checkout may display major credit cards, debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, or other supported accelerated checkout options.
RAWNESS does not recommend sending payment outside the official checkout page. If a payment option is not shown at checkout, it is not available for that order.
Secure checkout
- Encrypted checkout: Payment information is handled through secure checkout technology.
- No card storage by RAWNESS: RAWNESS does not manually collect or store full card details.
- Order confirmation: After successful payment, you will receive an order confirmation with your order details.
Currency and charges
Orders are processed in the currency displayed at checkout. If your bank or card issuer uses another currency, it may apply exchange rates or international transaction fees. These fees are set by your bank or payment provider, not by RAWNESS.
Payment authorization
Payment is authorized when you place an order. If the payment is approved, RAWNESS begins processing the order according to our shipping timeline. If the payment is declined, the order will not be completed.
Failed or declined payments
If your payment does not go through, check that your card details, billing address, security code, and bank authorization are correct. You can also try another payment method shown at checkout.
If the issue continues, contact your bank or payment provider first. For order-related questions, visit our Contact Us page.
Taxes, duties, and shipping fees
Applicable taxes, duties, shipping fees, or import charges may be shown during checkout or charged by local customs depending on your delivery location. For delivery details, review our Shipping Policy.
Refunds
Approved refunds are issued back to the original payment method whenever possible. Processing time can vary depending on your bank, card issuer, or payment provider. For return eligibility and refund details, review our Return & Refund Policy.
Payment support
If you placed an order and need help, include your order number and the email used at checkout when contacting RAWNESS. You can also use Track My Order for shipping updates or visit our FAQ for common support questions.
Payment FAQ
Which payment methods does RAWNESS accept?
Payment methods available for your order are shown on the checkout page. Options can vary by region, device, browser, and the payment services currently enabled for the store.
Is RAWNESS checkout secure?
Yes. RAWNESS uses secure checkout technology, and RAWNESS does not manually collect or store full card details.
Why was my payment declined?
A payment can be declined because of card details, billing address mismatch, bank authorization, spending limits, or fraud protection. Contact your bank or try another available checkout method.
How are refunds processed?
Approved refunds are usually returned to the original payment method. Timing depends on your bank, card issuer, or payment provider.